Geraldine Craven
Head of Research
Joined 2018
Geraldine is head of research at Procurement Leaders and has experience in financial services consulting and social research. With a background in research methods, change management, digital transformation, customer strategy and human-centred design, she drives procurement leaders to challenge the status quo by going beyond savings to create new sources of value and navigate more confidently in a state of flux.


Stakeholder feedback tool

Collect feedback so as to suit the type of stakeholder, the lines of enquiry and how the team will use the feedback to support the stakeholder management strategy

Leading through Covid-19

As restrictions on the movement of people and goods ease, functions must begin to embrace the ‘new norm’, as the way they operate and the way the rest of the organisation perceives them continues to shift

CPO Trends report 2020

Procurement Leaders’ predictions of key trends that will shape the commercial world and the way leading procurement executives will adapt to take advantage of the opportunities

Root cause analysis tool

Identifying the root cause of a risk event provides information on the organisation’s vulnerabilities and the factors that trigger a loss. This allows the business to start to quantify and explicate disruptions

CPO planning guide 2020

Although CPOs recognise the need for change, the annual planning process demonstrates leaders can do more to push the boundaries of what procurement can achieve

Guide to third-party risk management

Leading procurement functions are harnessing innovative technology to look at risk management in innovative ways and add value to the business. However, teams’ processes and governance must first reach a certain level of maturity