Translation services
Developments in machine translation and automated processes are likely to result in reduced prices for translation services
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Category report: Promotional items
Some 46% of consumers say they have a more favourable opinion of an advertiser if the promotional product they receive is environmentally friendly
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Category report: Security
Analysts expect technological developments and increasing labour costs to disrupt the market over the next few years. Selecting a supplier that invests in innovative technologies will help category managers mitigate price risk
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Category report: IT consulting
Skills shortages in areas such as analytics, artificial intelligence, cloud and cybersecurity, have resulted in growing labour costs for IT consultants
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Category report: Contact centres
Approximately one-third of call centre workers will leave their job over the course of a year. With the great resignation in full effect, what will be the impact on buyers?
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Category report: Electricity
Buyers face both long- and short-term challenges: the conflict in Ukraine has exposed the volatile nature of energy markets and is opening the door for companies to explore sustainable alternatives
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Category report: Hotels
Some 61% of travellers say the pandemic made them want to travel more sustainably in the future
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Category report: Security and safety equipment
Buyers can expect prices to continue to increase as a result of ongoing global shortages, as well as rising energy and raw material prices
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Category report: Natural gas
Global LNG demand is expected to total 700 million tonnes by 2040, as demand for natural gas continues to grow strongly in Asia and gains further traction in powering hard-to-electrify sectors
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Category report: Training
The World Economic Forum estimates that 50% of employees will need to be reskilled by 2025 while companies are providing more hours of training to staff, on average
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